![]() ![]() The maximum parking time varies by location and ranges from 30 minutes to 10 hours throughout Grand Rapids, MI. If you can’t extend your time, it may be because you have already reached the maximum stay allowed by the parking operator. When using the application, you will know your parking session has successfully started once you see the countdown timer on the screen. How do I know my parking session has started? Tap ‘Next’ to choose your payment method. With the ‘Choose Stay’ option use the arrows to choose the hours or minutes you plan to park. Make sure to bring at least $10.Īfter you have entered your zone number and space number, you can choose your parking duration using the shortcuts for daily rate, 1 hour, 30 minutes, 15 minutes or ‘Choose Stay,’ which will allow you to choose your parking session time in 1 minutes increments. The staff will walk you through adding additional funds to your Wallet. The office is open Monday through Friday from 7:30 AM until 5:00 PM. To re-load your wallet with cash, visit the Grand Rapids Parking office at 50 Ottawa Ave NW, Grand Rapids, MI 49503. The wallet has no minimum or maximum to the amount of funds that can be held in a wallet. A reload amount of any $5 increment between $10 and $50 can be selected. At any point you are able to add funds to this wallet using a card on file. Once a wallet is purchased, the offer will appear under the Wallets sidebar menu. Make sure to bring at least $25 the first time you come in. The staff will walk you through adding funds to your Wallet. To fund a Wallet with cash, visit the Grand Rapids Parking office at 50 Ottawa Ave NW, Grand Rapids, MI 49503. Offers may vary, but the Standard Wallet offer is $25. At this point you will be given the option to buy the Wallet offer. You will have the option to select ‘Wallet’ as a method of payment. To fund a wallet with a card, you must follow the normal steps to initiate a parking session. The menu button is the icon with the three white lines in the left-hand corner of the screen. In the parking areas in Grand Rapids, MI zone numbers range from 50200 to 70299. You will find the zone number on Motu signage near your parking space and on decals on the pay stations and meters. It identifies where you are parked and allows your parking session to be identified correctly by parking enforcement staff. The zone number is required to start your parking session. What is the zone number and how do I find it? If you start a parking session in a zone that requires a space number, they will use your space number and zone number to view your payment in their handheld device. If you start a parking session in a zone that requires your license plate number, the officers will use your license plate number and zone number to view your payment in their handheld device. Your Motu payment will not appear on the meter however, parking enforcement staff do see your mobile payment on their handheld device. Why doesn’t the meter change after I start a parking session? How do enforcement officers know I paid? Please note, any wallets created in Motu will not be available in the other apps. ![]() Yes! You can use your username, password, and pin with other Passport parking apps such as ParkDetroit, ePark (Ann Arbor), ParkChicago and the PassportParking app. When using the mobile payment website, modern browsers such as Chrome, FireFox and Safari are the most compatible.Ĭan I use my login credentials for Motu with other Passport apps? We highly recommend using Apple or Android for downloading the application. What devices and browsers support Motu the best? Please note that your wireless carrier’s message and data rates may apply. Download the Motu app from the App Store or Google Play. ![]()
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